STUDIO POLICIES
By attending classes/private coaching at Act Up Studios, you are agreeing to the following policies:
ABSENTEE & MAKEUP POLICY / MISSING CLASS / NO SHOW:
Any and all tuition payments are non-refundable. Payments can be transferrable to other services as long as they are used within a 60 day period and has been approved ahead of time. If a student has to miss a class, they can make it up in one of the other classes or at the following class, if time permits. Makeup classes are not guaranteed and are at the coach's discretion. No call/no shows will not be allowed to makeup a class or to transfer payment to another service.
COMMUNICATION:
Please refrain from calling or texting your coach's personal cell phone number, unless there is an emergency before or you are running late to class. Please use the studio number and email address for all studio related questions or comments.
​
All enrolled students are required to confirm that they have received materials and reach out to their assigned scene partners within 48-72 hours. Failure to do so may result in the actor being reassigned or dropped from the class.
YOUR COACHES ARE WORKING ACTORS:
We are working actors here at Act Up Studios. So, we reserve the right to cancel class at our discretion. Please know that any cancelled classes, due to acting work booked, will be rescheduled in a timely manner.
​
PHOTO & VIDEO USE:
Act Up Studios LLC reserves the right to utilize any photography and videography completed by our instructors for use in our marketing materials or class promotion in print and on the internet without express permission. If you do not wish to be photographed or recorded, you may opt out by submitting a written request to actupstudiosinfo@gmail.com prior to the class.